Sunday, July 22, 2012

Reply about "The Trouble with Online Education"


Marc Edmundson wrote of "The Trouble with Online Education," in a New York Times op-ed column on July 19, 2012. He attempted to make the point that online education is a monologue while a traditional college setting offers more opportunity for dialogue. This is my reply.  

Edmundson's notion that dialogue separates in-person from online education presumes that dialogue is an exclusive characteristic of the in-person educational environment. We all think we know what dialogue is, but it’s a little more elusive when we try to define it. Since the time of Plato, (and maybe before), we have taken dialogue to be a two way exchange of ideas. Read any of Plato’s dialogues, however, and we see a dominance of the conversation by Socrates. Enough utterances are made by Socrates that the dialogues of Plato are given the special name of “Socratic” dialogues. Socrates is the originator, moderator, and gatekeeper governing the flow of ideas. And few since Socrates have handled the combination of tasks better. We do not, in the best of our dialogues, see two-way flows of ideas moving in equal quantities in both directions.

The typical lecture follows the pre-Gutenberg tradition of conveying information from one informed participant to a multitude of listeners. A classroom is made only slightly more democratic by modeling dialogue after the way that Socrates did it. It winds up allocating time for idea flow of maybe 5-10% to the reverse direction for questions of clarification and challenge. Before we agree with Edmundson that online education cannot adequately support dialogue, we need to bear in mind that the dialogue that it is being asked to support is a new form of Socratic dialogue with roughly the same percentages.

From a technological viewpoint, online learning easily supports this level of dialogue. It easily matches the classroom conversation in which 20 people sit quietly while two students ask questions within 10% of the time and the professor responds. It goes beyond this by facilitating the contribution and evaluation of the 20 quiet students by moving their ideas to an online discussion board in written form where they have been able to formulate their thoughts in an editor that is available to them exclusively up until the time of posting. They receive the thoughtful (and formulated) replies of their peers. This is as much or more dialogue than they will receive in a classroom where the use of synchronous time is allocated to only a chosen few. Allocating space for expression to all students makes online learning a more dialogical experience than can be offered in the walled classroom.

Edmundson, M., The Trouble with Online Education, New York Times op-ed page. (July 19, 2012)

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